About NPR Solutions

Trusted IT leaders in Puerto Rico since 2000. People connecting people through technology.

A Legacy of IT Excellence in Puerto Rico

NPR Solutions was established in 2000 to address the growing demand for efficient, individualized telecommunications services in Puerto Rico. From day one, we built our company around personal dignity, recognition of individual contributions, and an unwavering commitment to service quality.

Over 25 years, we have grown into Puerto Rico's most trusted full-service IT solutions provider — delivering turnkey technology solutions that span cloud computing, network infrastructure, cybersecurity, and beyond.

We are "People Connecting People" — a talented team across management, sales, technical services, and administration united by a single mission: your success.

2000

Founded in Puerto Rico

NPR Solutions established to address growing demand for individualized telecommunications services.

2005

Enterprise Expansion

Expanded service portfolio to include full data centre design, implementation, and management.

2012

Cloud Services Launch

Pioneered cloud adoption for Puerto Rico businesses with XaaS solutions and cloud migration services.

2018

Post-Hurricane Recovery

Led critical IT infrastructure rebuilding for hundreds of Puerto Rico businesses after Hurricane Maria.

2025

25 Years of Excellence

Celebrating 25 years as Puerto Rico's #1 IT solutions provider with 500+ satisfied clients.

Mission, Vision & Values

Our Mission

"Provide solutions and technology products to each of our clients according to their specific requirements, resulting in greater efficiency, productivity, and economy in their operations."

Our Vision

"To be the most trusted and innovative IT solutions partner in Puerto Rico, empowering businesses through technology — today, tomorrow, and for the next 25 years."

Our Promise

"Every client engagement is a long-term partnership. We do not just implement technology — we become your trusted advisor, always aligned with your business goals."

Our Core Values

The principles that guide every decision, every project, every client interaction.

Integrity

We act with honesty and transparency in all our relationships — with clients, partners, and each other.

Mutual Respect

We recognize the individual contributions of every team member and treat all stakeholders with dignity.

Service Quality

Excellence is our baseline. We continuously invest in skills, tools, and processes to deliver superior results.

Honesty

We tell you what you need to hear, not what you want to hear. Our advice is always in your best interest.

Employee Growth

We invest in our team's professional development, creating a culture of continuous learning and advancement.

Continuous Improvement

We never stop improving — our processes, our service delivery, and our solutions evolve constantly.

Meet the NPR Solutions Team

A talented, dedicated team of IT professionals — all locally based in Puerto Rico.

Dina Parsons — HR Officer

Dina leads our human resources operations, ensuring NPR Solutions attracts and retains the best IT talent in Puerto Rico.

Dina Parsons

HR Officer
Roxie Hodgson — CEO Mindtech

Roxie brings strategic vision to NPR Solutions, driving innovation and ensuring world-class technology delivery for Puerto Rico businesses.

Roxie Hodgson

CEO, Mindtech
Shanai Yoder — IT Consultant

Shanai is a certified IT consultant specializing in enterprise network architecture, cloud migrations, and cybersecurity strategy.

Shanai Yoder

IT Consultant

The PPDIOO Lifecycle Framework

Every NPR Solutions project follows the industry-standard PPDIOO lifecycle — integrating people, processes, and technology for flawless delivery.

01

Prepare

Assess your current state, identify gaps, and build the business case for the technology investment.

02

Plan

Create a detailed project plan including requirements, scope, resource allocation, and timeline.

03

Design

Architect the solution meeting all technical, business, and regulatory requirements at a detailed level.

04

Implement

Execute the installation, configuration, and integration per the approved design with minimal disruption.

05

Operate

Monitor, manage, and support the environment with 24/7/365 proactive oversight and rapid response.

06

Optimize

Continuously improve performance, capacity, and reliability based on operational data and business growth.

Trusted by Puerto Rico's Leading Organizations

"Technology always presents its challenges, and NPR Solutions has proved excellent service throughout the years. Their team is always responsive, knowledgeable, and truly goes above and beyond. I cannot recommend them highly enough."

CO
Carrie Oleston Satisfied Client

"I place the highest value on my relationship with NPR Solutions. I trust them completely with our entire IT infrastructure — from network security to cloud services. They are a truly outstanding organization that always delivers on every promise."

MR
Mr. Richard Long-Term Client

Ready to Work With Puerto Rico's Best IT Team?

Let's start a conversation about how NPR Solutions can transform your technology infrastructure.

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